LEADERSHIP QUOTE:

"Don't be afraid of conflict: Trust is built in the way you lead through these times". Russ Cline

A LITTLE BIT DEEPER:

Well, I had a birthday milestone this month and turned 60 years old. I don't think it's that traumatic, however being whisked away to a beach in Mexico by my wife for a few days helped a lot!

60 Years.

This month, I want to share some things that I've learned over the years by sharing some interpretations of some great quotes. I realize that nothing is really new, we just share ideas in new and fresh ways and it cycles around again and again. There is still much to learn from these ideas that have been around for a long time, so I'm going to share my top 4 quotes/ideas that I keep coming back to over and over again.

I think I've learned a lot about conflict from one of my favorite authors, Patrick Lencioni. He said things like:

"On a team, trust is all about vulnerability."

"Trust is knowing that when a team member does push you, they're doing it because they care about the team."

"When there is trust, conflict becomes nothing but the pursuit of truth."

And it was Max Lucado who said:

"Conflict is inevitable, but combat is optional."

I have been on a journey learning about my personal tolerance for conflict and my leadership style around conflict, and it has been in transition all of the years I've had the privilege to lead.

Early on, I was a "conflict avoider" and I hated conflict.

I then learned over time that conflict is not always a negative thing, but it can also be a constructive and defining thing

Where are you on the conflict continuum? Do you "avoid conflict"? Do you engage in "destructive conflict" or are you someplace in the middle?

LEADERSHIP QUOTE:

"You'll do great things if you don't care who gets the credit". *Russ Cline

A LITTLE BIT DEEPER:

Well, I had a birthday milestone this month and turned 60 years old. I don't think it's that traumatic, however being whisked away to a beach in Mexico by my wife for a few days helped a lot!

60 Years.

This month, I want to share some things that I've learned over the years by sharing some interpretations of some great quotes. I realize that nothing is really new, we just share ideas in new and fresh ways and it cycles around again and again. There is still much to learn from these ideas that have been around for a long time, so I'm going to share my top 4 quotes/ideas that I keep coming back to over and over again.

The first time I heard this quote, it was attributed to Ted Engstrom, then the President of World Vision. I then learned that many great people have said the same thing...Harry S. Truman, Ronald Reagan, Mark Twain and the list goes on. Maybe that's the point: It doesn't matter who said it, but we should focus on the power of these words.

I also saw this idea being lived out around me:

• Jim Burns, a lifelong mentor of mine, was incredibly generous with his time and his training materials. I heard him say over and over again how his goal was for the materials he had developed to be used, and he generously gave away printing and royalty rights, and encouraged people to copy and get these resources out to the people who needed them. This is counter-cultural, but it left an imprint.

• Ron Cline, my dad, led an initiative to partner with some "competing organizations" to accomplish something greater together. I'm not sure I understood the magnitude at the time. I probably assumed this is what everyone was doing, later to find out that this was not normal.

• Phyl Burger, a friend and consultant that I used years ago with our growing organization modeled how to come alongside a group of people for the "importance of the work", not for the benefit you could get out of it. She gave of her time and energy generously when it probably didn't make any sense to her, but the impact on my life personally and on the organization then is unmeasurable.

So instead of trying to figure out who SAID IT, let's celebrate those who DO THIS!

I want to be one of those people that doesn't care as much about the credit as I do the value of the work and the potential impact. What about you?

Who in your life has modeled the concept of this quote: selfless generosity?

LEADERSHIP QUOTE:

"I'll say NO to some good things so I can say YES to some really good things". *Russ Cline

A LITTLE BIT DEEPER:

Well, I had a birthday milestone this past week and turned 60 years old. I don't think it's that traumatic, however being whisked away to a beach in Mexico by my wife for a few days helped a lot!

60 Years.

This month, I want to share some things that I've learned over the years by sharing some interpretations of some great quotes. I realize that nothing is really new, we just share ideas in new and fresh ways and it cycles around again and again. There is still much to learn from these ideas that have been around for a long time, so I'm going to share my top 4 quotes/ideas that I keep coming back to over and over again.

I've heard the message of saying NO from a few of my mentors: Jim Burns, Ron Cline & Guy Adams, just to name a few. I've heard this concept taught by John Maxwell, Patrick Lencioni and Michael Hyatt, also influencers in my life from a distance through their writing. The idea isn't new, but in my mind, this is what it looks like.

Every day I am forced to make decisions. This is a part of my leadership, a part of my daily routine, and these decisions keep coming at me. How I respond in these decisions impacts my life.

I learned early on that I can't say yes to everything. There's no way to do it, even though I tried.

So, from a large collection of voices over the years, I've learned to say NO to some things, even when they're really good things.

Think of the filters you use to make a decision, YES or NO? What are those filters?

LEADERSHIP QUOTE:

"The servant leader shares power, puts the needs of others first and helps people develop and perform as highly as possible." Robert K. Greenleaf

A LITTLE BIT DEEPER:

Today I'm finishing a number of weeks looking at SERVANT LEADERSHIP. You can see past blog posts on leadership and a variety of topics HERE.

When we started this series, I introduced you to Robert K. Greenleaf, who has been defined as the first person to articulate the theory of servant leadership.

I really like 2 of his other quotes because they are so simple. Greenleaf says:

"The servant leader is servant first."

and

"Good leaders must first become good servants."

Greenleaf wrote a number of papers that were pretty counter-cultural in the era of "big companies, big leaders". His simple message to leaders to focus on serving first as the highest priority.

Greenleaf also acknowledged that Jesus modeled this kind of leadership, but that the idea of servant leadership is for everyone. It's not a faith-driven theory, but an effective leadership principle that should affect people in all aspects of leadership.

Greenleaf died in 1990, having impacted leadership models for all time. The epitaph on his tombstone reads:

"Potentially a good plumber; ruined by sophisticated education."

How are the principles of servant leadership evident in your life and in your leadership?

LEADERSHIP QUOTE:

"A leader is best when people barely knows he exists, when his work is done, his aim fulfilled, they will say: we did it ourselves." Lao Tzu

A LITTLE BIT DEEPER:

This month we're going to do a dive into SERVANT LEADERSHIP. You can see past blog posts on leadership and a variety of topics HERE.

Lao Tzu was a Chinese philosopher who was born in 571 B.C.

This thought is an interesting one, because we often promote leadership as being a visible and prominent position, but the idea that "a leader is best when people barely knows he exists" is interesting.

I think the part of this quote that most resonates with me is the closing comment, "we did it ourselves."

One of the challenges of leadership is to help people take ownership and take responsibility, and many times the reason this is difficult is because we have a prominent leader who is constantly taking ALL the ownership and ALL of the responsibility, and we don't allow others to be a part of that.

Leaders have to know when to step back and when to step up. We'll talk about that next week, but in this thought from Tzu, the goal of leadership is to be somewhat invisible.

2 Questions: First, have you ever worked with someone who modeled this kind of leadership? Second, have you ever tried this? What did you see and experience?

LEADERSHIP QUOTE:

"Bosses push, Leaders pull. Real leadership is servant leadership." Dave Ramsey

A LITTLE BIT DEEPER:

This month we're going to do a dive into SERVANT LEADERSHIP. You can see past blog posts on leadership and a variety of topics HERE.

Knowing when to PUSH and when to PULL is often a challenge for leaders. Ramsey reminds us that servant leadership IS "REAL" leadership, and the posture should be one of PULLING not PUSHING.

However, there are times in leadership when you need to do both.

There's a management style that's called PUSH & PULL. To simplify it, it's basically this:

To Drive for Outcomes, Leaders PUSH

To Inspire & Motivate Others, Leaders PULL

Harvard Business Review shares an article by Joseph Folkmann where he talks about the value of both, but the article doesn't really connect with servant leadership.

The real challenge in leadership is to know when and how to both push and pull. Walking that line is what separates a good leader from a great leader.

What do you respond to best: Being PUSHED or being PULLED?

LEADERSHIP QUOTE:

"I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel." Maya Angelou

A LITTLE BIT DEEPER:

This month we're going to do a dive into SERVANT LEADERSHIP. You can see past blog posts on leadership and a variety of topics HERE.

What a great thought from Maya Angelou. This connects to the Servant Leadership Theme because when you serve someone, genuinely serve someone, they remember it. It makes them feel valued, appreciated and loved.

Ottawa University shares "5 Proven Characteristics of a Servant Leader".

1) Listening: Listen receptively and nonjudgmentally

2) Appreciation: Value people and appreciate them for who they are.

3) Humility: Put other people first.

4) Trust: Give trust to others.

5) Caring: Have people and purpose in their hearts.

That's a pretty good list of where we all need to focus, but as I was looking at different articles around Servant Leadership, they all seemed to start with LISTENING.

Maybe this is where you need to start.

Ryan Arshad writes on Forbes.com and article entitled: The Importance of Listening For Organizational Success and in this article he summarizes:

"Listening is really about empowering employees. Leaders who focus on listening build an organization focused on inclusivity and wisdom while creating a more open, trusting relationship between themselves, their employees and the company."

How are you using your listening skills to communicate to your team that you value them, you hear them and you want to empower them?

LEADERSHIP QUOTE:

"If serving is below you, leadership is beyond you." Anonymous

A LITTLE BIT DEEPER:

This month we're going to do a dive into SERVANT LEADERSHIP. You can see past blog posts on leadership and a variety of topics HERE.

Robert K Greenleaf is considered the "father" of servant leadership as he posted in his 1970 essay saying:

"The servant-leader is servant first. It begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead. That person is sharply different from one who is leader first, perhaps because of the need to satisfy a strong power drive or to acquire material possessions. The leader-first and the servant-first are two exreme types. The leader who is servant first ensures that other peoples highest priority needs are being served."

Powerful words that "flipped the script" on leadership for many people.

In an article written on this topic, Jilinda Lee provides this simple test to see how others might view you. Answer these 10 questions:

1) Do people believe that you want to hear their ideas and will value them?

2) Do people believe that you will understand what is happening in their lives and how it affects them?

3) Do others tend to come to you when their tanks are low and options are few, especially when something traumatic has happened in their lives?

4) Do others believe you have a strong sense of clarity and keen insight into what is going on?

5) Do others follow up on your requests because they want to, or because they have to?

6) Do others contribute their ideas and vision for the good of the group when you are around?

7) Do others have confidence in your ability to anticipate the results of decisions and their consequences?

8) Do others believe you are preparing them to make a positive difference in the world?

9) Do people believe that you are committed to helping them learn, grow and develop as a whole person?

10) Do people believe that you are willing to sacrifice self-interest for the good of the group?

Before you even think about being a Servant Leader, take a look in the mirror. How do you think others view you?